In simple terms, Software As A Service (SaaS) is a model of distribution of software programs and technology solutions over the Internet. In this way, both the program and its data are hosted on the provider’s servers; therefore, the company offering the service does not need to install, maintain and update the applications on its customers’ computers.
Under this business modality, users can purchase or rent (subscription) for a certain period of time, access to an application designed for a specific purpose and, using an Internet browser, view the content offered by the program to its users. Among the best-known SaaS programs are email managers such as Gmail, file managers such as Dropbox and systems for monitoring and surveillance of bodies of water such as Fregata Space.
Companies that offer SAAS programs must have, apart from the software, a sufficiently robust server that allows its users unlimited access, sufficient data for its operation, middleware, in the case of mobile applications, among others. Thus, by managing both hardware and software, you can ensure the availability and security of the application, as well as the data that the system contains; allowing the organization of information without additional costs for your customers.
Among its advantages we find that companies turn to acquire this type of products due to its sophistication and the fact that they do not require the installation of the software in their company’s computer equipment, in addition, this service works once the user licenses have been acquired, which allows them to operate them much faster than with traditional programs.
On the other hand, this type of applications can be used from any device that has Internet access, regardless of the time or place where it is located, so that system updates arrive automatically to customers, avoiding setbacks with the use of the software.
In addition, companies that acquire SAAS systems can suggest system improvements according to the company’s own needs, which is interpreted by the service provider based on customer demand and service requirements. In a few cases, providers allow their users to integrate application programming interfaces (APIs), in order to complement existing applications; however, these types of applications are completely managed by the providers, who are in charge of any type of modification required by the platform for its proper operation.
Finally, the use of SAAS platforms generates lower costs than traditional software. As this type of service is based on the rental or purchase of an application that is hosted in the cloud, it does not require higher costs.
